At Klupster, we aim to provide a seamless shopping experience, including fast and reliable delivery of your orders. Here’s everything you need to know about our shipping and delivery process.
1. Shipping Options and Charges
- Standard Shipping: Delivery within 5-7 business days. Charges may vary based on your location and the size of your order.
- Express Shipping: Faster delivery within 2-4 business days for an additional fee. Ideal for urgent orders.
Shipping charges will be calculated at checkout based on your delivery location and the total weight of your order.
2. Order Processing Time
- Order Confirmation: Orders are processed within 24 hours of placing the order.
- Dispatch Time: We typically dispatch orders within 1-2 business days. You will receive a confirmation email with tracking details once your order is shipped.
3. Delivery Time
Delivery times vary depending on the location of the delivery address:
- Metropolitan Areas: 2-4 business days
- Non-Metropolitan Areas: 5-7 business days
- Remote Areas: May take up to 10 business days
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your package in real-time through our website or the carrier’s tracking page.
5. Shipping Restrictions
Currently, we ship within select areas across India. Please check the availability of delivery to your area before placing an order. If we do not deliver to your location, you will be notified during the checkout process.
6. Cash on Delivery (COD)
- COD Available: Cash on Delivery is available for select locations.
- COD Charges: A nominal fee may be applicable for COD orders, which will be displayed at checkout.
7. Issues with Delivery
If you experience any issues with your delivery, such as delays or problems with the product, please reach out to our customer support team:
- Email: support@klupster.com
- Phone: +91 7900991815
8. Undelivered Packages
In the rare event that a package is undelivered, our team will reach out to you for confirmation of the delivery address or assist in arranging re-delivery.
Contact Us
For any questions or further assistance regarding shipping and delivery, feel free to contact us at:
- Email: support@klupster.com
- Phone: +91 7900991815
We are dedicated to ensuring your orders arrive safely and on time!